Refund & Cancellation Policy

Last Updated: September 10, 2026

Thank you for choosing Elite Wellness and Beauty.

This Refund & Cancellation Policy explains the general rules applicable to purchases made through Elite Wellness and Beauty, including digital products, online courses, guides, programs, educational materials, and other products or services that may be offered through our website.

Elite Wellness and Beauty is operated by Gretta Veridiana F. Siomi.

Website: https://elitewellnessandbeauty.com/
Email: contact@elitewellnessandbeauty.com/

Because some of our products may be sold and delivered through third-party platforms, including Hotmart, the specific refund, cancellation, and guarantee terms displayed on the applicable sales page or checkout page may also apply.

Digital Products and Online Programs

Elite Wellness and Beauty may offer digital products such as:

E-books;
Guides;
Online courses;
Educational programs;
Digital downloads;
Video lessons;
Memberships;
Workbooks;
Other informational or educational materials.

Because digital products may be delivered electronically and access may be provided immediately after purchase, refund eligibility may be subject to the applicable guarantee and cancellation terms presented at the time of purchase.

Seven-Day Guarantee

Where a product is offered with a 7-day satisfaction guarantee, the applicable refund period will generally be 7 calendar days from the date of purchase, subject to the terms displayed on the relevant sales page, checkout page, or purchase confirmation.

If you are eligible for a refund under the applicable guarantee, you may request it within the stated guarantee period.

The specific terms applicable to a particular product will be those presented to you at the time of purchase.

If a product has a different refund period or specific refund conditions, those terms will take precedence over the general information contained in this policy to the extent permitted by applicable law.

How to Request a Refund

If you purchased an Elite Wellness and Beauty digital product through Hotmart and wish to request a refund, please use the refund request process provided by Hotmart for that purchase.

You may also contact us at:

contact@elitewellnessandbeauty.com

When contacting us, please provide sufficient information to help us identify your purchase, such as:

Your name;
Email address used for the purchase;
Product purchased;
Approximate purchase date;
Order or transaction information, if available;
Reason for contacting us.

For purchases processed through Hotmart, Hotmart may be responsible for processing the payment and refund request according to its applicable procedures and policies.

Hotmart Purchases

Some Elite Wellness and Beauty products may be sold through Hotmart, an independent third-party platform that may process payments, manage purchases, provide access to digital products, and handle refund requests.

When purchasing through Hotmart, you may also be subject to Hotmart’s applicable terms, policies, payment procedures, and refund mechanisms.

If Hotmart provides the applicable refund mechanism for your purchase, you should follow the instructions provided by Hotmart.

The terms shown on the applicable Hotmart checkout or sales page may contain additional information regarding the guarantee period and refund process.

Refund Processing

When a refund is approved, the refund may be processed through the original payment method or through the payment platform used for the transaction.

The time required for the funds to appear in your account may depend on:

Your payment method;
Your bank or card issuer;
The payment processor;
The country in which the transaction occurred;
Applicable payment processing procedures.

Elite Wellness and Beauty does not control the processing time imposed by a bank, credit card company, payment provider, or third-party platform.

Cancellation of Purchases

If you wish to cancel a purchase, you should contact us as soon as possible.

However, cancellation may not always be possible once a transaction has been completed or digital access has been granted.

Where a statutory cancellation or withdrawal right applies, we will comply with applicable legal requirements.

For purchases made through Hotmart, cancellation and refund requests may also be handled through Hotmart’s systems.

Physical Products

If Elite Wellness and Beauty offers physical products directly in the future, additional terms may apply regarding:

Shipping;
Delivery;
Returns;
Exchanges;
Damaged products;
Defective products;
Order cancellations.

Any specific return or exchange conditions applicable to a physical product will be communicated on the applicable product or checkout page.

Affiliate Products

Elite Wellness and Beauty may recommend products or services sold by third-party companies through affiliate links.

We do not process refunds for products purchased directly from third-party merchants through affiliate links.

If you purchase a third-party product through an affiliate link, your purchase is made directly with the applicable merchant or provider.

Refunds, cancellations, returns, exchanges, warranties, and customer service for those purchases are governed by the third party’s policies.

You should contact the merchant or provider directly regarding any issue with an affiliate purchase.

Promotional Offers

Promotional offers, discounts, bonuses, bundles, or special pricing may have specific terms.

Where applicable, those terms will be disclosed at the time of purchase.

A promotional offer does not necessarily change the applicable refund period unless expressly stated.

Duplicate Purchases

If you accidentally purchase the same product more than once, please contact us as soon as possible.

We will review the situation and, where appropriate, assist with the applicable refund or correction.

For Hotmart transactions, the request may need to be processed through Hotmart depending on the circumstances.

Chargebacks

We encourage customers to contact us or the applicable payment provider before initiating a chargeback when there is a question about a purchase.

If you believe a transaction was made in error, was unauthorized, or should be refunded, please contact us so that we can attempt to resolve the issue.

Nothing in this section limits any rights you may have under applicable law.

No Guarantee of Results

Purchasing an Elite Wellness and Beauty product does not guarantee a particular health, wellness, weight loss, beauty, financial, or other result.

Individual results may vary.

Our refund policy is separate from any claims about the effectiveness or expected results of a product.

Please review our Health Disclaimer and Medical Disclaimer for additional information regarding health-related content.

Changes to This Refund & Cancellation Policy

We may update this Refund & Cancellation Policy from time to time to reflect changes to our products, payment providers, sales processes, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

The refund terms displayed at the time of your purchase may continue to apply to that transaction where required by applicable law.

Contact Us

If you have questions about refunds, cancellations, or purchases made through Elite Wellness and Beauty, please contact us.

Elite Wellness and Beauty
Owner/Author: Gretta Veridiana F. Siomi
Website: https://elitewellnessandbeauty.com/
Email: contact@elitewellnessandbeauty.com